Refunds and Returns Policy of Spare Thoughts
Last Updated: July 26, 2024
Thank you for shopping at Spare Thoughts. Your satisfaction is our priority. Please take a moment to read our Refunds and Returns Policy to understand the conditions under which refunds and returns are processed.
1. RETURN ELIGIBILITY
Items purchased on Spare Thoughts are eligible for return within 30 days from the date of purchase. To qualify for a return, your item must:
- Be unused and in the same condition that you received it.
- Be in the original packaging.
- Have the receipt or proof of purchase.
Categories and Exceptions:
- Clothing and Accessories: Items must be unworn, unwashed, and have original tags attached.
- Housewares: Items must be unused and in their original, unopened packaging.
2. NON-RETURNABLE ITEMS
The following items are non-returnable:
- Gift cards
- Sale or Clearance items
- Personal care items
- Items damaged through normal wear and tear
- Facemasks
3. RETURNS PROCESS
To initiate a return:
- Contact us at store@somesparethoughts.com with your order number and details about the product you would like to return, as well as a brief explanation of the reason for your return.
- We will respond quickly with instructions for how to return items from your order.
4. REFUNDS
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
5. EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at store@somesparethoughts.com.
6. SHIPPING COSTS
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. CONTACT US
For more information on our Refunds and Returns Policy, or if you require assistance with your return, please contact us at:
- Email: store@somesparethoughts.com
By making a purchase on Spare Thoughts, you agree to this Refunds and Returns Policy. Thank you for choosing us, and we look forward to serving you.